Community Guidelines

Zickr is built for real-world connection. These Community Guidelines explain how we expect hosts, guests, and community members to behave. They work together with our Terms and Conditions, Host & User Terms, and Privacy Policy.

1. Be respectful

• Treat others with dignity. No harassment, bullying, threats, or hate based on protected characteristics.
• Keep event chats and community messages relevant and constructive.
• Accept "no" gracefully. Hosts may decline applications; guests may leave events they no longer wish to attend.

2. Keep it safe

• Do not promote violence, self-harm, dangerous stunts, or illegal substances.
• Report suspicious or unsafe behavior in the App (event Report) or to support@zickr.app.
• Use Block to stop interacting with abusive users. Blocked users' chat messages are blurred for you; manage blocks under Settings → Blocked users.
• Hosts must take reasonable steps for attendee safety at physical venues.

3. Honest events and profiles

• Use real information in profiles and event listings (time, price, capacity, dress code, age limits).
• Do not impersonate others or misrepresent affiliation with brands, venues, or organizers.
• Private events must respect visibility settings. Do not share access links publicly when an event is private.
• Gender on your profile is optional. If you join a gender-preference event, provide accurate gender information when asked.

4. Media and privacy

• Only upload photos and videos you have the right to share.
• Approval (vibe) videos are for host review on Zickr. Do not redistribute them without consent.
• Vibe video submissions may be checked on-device for a detectable face; empty or non-person clips may be rejected.
• Ask before posting identifiable images of others in event posts.
• Do not share another person's private contact details or home address without permission.
• Do not share or misuse another guest's entry QR ticket. Screenshots of ticket screens may be restricted on device.

5. Payments and refunds

• Do not attempt to circumvent in-app payments for ticketed events.
• Honor cancellation, pull-out, and refund rules shown in the App; see our Refund Policy.
• Chargebacks without contacting support first may lead to account review.

6. Enforcement

We may warn users, remove or hide content and events from discovery, restrict creating or joining events for a stated period (suspension), or permanently ban accounts that violate these guidelines or applicable law. A permanent ban signs you out and prevents sign-in. Serious violations may be referred to authorities.

7. Reporting and blocking

• Use in-app Report on an event where available, or email support@zickr.app with subject Community Report. Include usernames, event details, and screenshots where possible.
• Use in-app Block on a user's profile. Blocking notifies our team and immediately limits that user's content in your experience (including blurred chat).
• We aim to review objectionable content reports and take appropriate action (including removing content and restricting or ejecting offending accounts) within 24 hours. Child-safety / CSAE reports are prioritized as described in our Child Safety Standards.

Thank you for helping keep Zickr trustworthy and welcoming.