These Terms and Conditions (“Terms”) govern your use of the Zickr mobile application and related services (the “App”). By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. Eligibility
You must be at least 18 years old and able to form a binding contract. You must provide accurate registration information and keep your account secure.
2. The service
Zickr enables users to discover and create events, join communities, submit approval videos for host review, purchase tickets, chat, receive notifications, scan QR tickets at venues, and related features. We may add, change, or discontinue features at any time.
3. Accounts
- You are responsible for activity under your account and for safeguarding login credentials.
- Notify us immediately at support@zickr.app if you suspect unauthorized access.
- One account per person unless we approve otherwise. You may not evade suspensions or misuse multiple accounts.
4. User responsibilities
- Use the App lawfully and respect others’ rights and safety.
- Provide truthful event and profile information.
- Obtain rights and consents for content you upload (photos, videos, music, etc.).
- Comply with local laws for events you host, including permits, taxes, and safety rules for paid gatherings.
5. Prohibited conduct
You must not harass others, post illegal or misleading content, impersonate others, spam, hack or scrape the App, commit fraud, promote unlawful events, or collect others’ data without consent. We may remove content and suspend or terminate accounts.
6. User content
You retain ownership of content you submit. You grant Zickr a non-exclusive, worldwide, royalty-free license to host, store, display, and distribute that content solely to operate and improve the App. We may moderate content but are not obligated to monitor everything. User content does not reflect our views.
7. Events, hosts, and guests
- Hosts are responsible for their events, pricing, capacity, cancellations, and compliance with law.
- Guests may need host approval (including vibe videos) before purchasing tickets. Approval is at the host’s discretion.
- Full venue addresses for paid events may be shown only after approval and payment, as designed in the App.
- Private events and community-only listings restrict visibility to authorized members.
8. Payments and fees
- Ticket payments are processed by Razorpay (or our designated payment partner). Prices shown at checkout are what guests pay unless stated otherwise.
- Zickr may charge a platform service fee (currently up to 10% of the ticket price) deducted from the host’s share of ticket revenue. Fee breakdown is shown before you pay or when hosting paid events.
- Host payouts may be processed manually on a schedule we define; hosts must provide accurate payout details. We are not a bank and do not guarantee instant settlement.
- Refunds are governed by our Refund and Cancellation Policy and any rules shown at checkout.
9. Intellectual property
The App, branding, and software (excluding user content) belong to Zickr or licensors. You may not copy or reverse engineer the App without written permission.
10. Disclaimers
The App is provided “as is” and “as available.” We do not guarantee uninterrupted service. We are not responsible for third-party outages (Supabase, Razorpay, app stores, etc.) or for conduct of users or event outcomes.
11. Limitation of liability
To the maximum extent permitted by law, Zickr is not liable for indirect or consequential damages. Our total liability for claims relating to the App is limited to the greater of (a) amounts you paid us in the 12 months before the claim or (b) INR 5,000, unless a higher limit is required by law. Nothing limits liability for death, personal injury from negligence, or fraud where exclusion is unlawful.
12. Indemnity
You agree to indemnify Zickr against claims arising from your use of the App, your content, your events, or your breach of these Terms.
13. Termination
We may suspend or terminate access for violations or risk to users. You may stop using the App anytime. Sections that should survive (liability, indemnity, governing law) remain in effect.
14. Changes
We may update these Terms and notify you via the App or email where required. Continued use after the effective date constitutes acceptance where permitted.
15. Governing law
These Terms are governed by the laws of India. Courts in Bengaluru, Karnataka shall have exclusive jurisdiction, subject to mandatory consumer rights. Contact support@zickr.app before formal proceedings where possible.
16. Contact
Email: support@zickr.app — Subject: Terms Inquiry