We’re glad you reached out. Whether you need help with the app, have a business idea, or want to share feedback—we’re here to listen.
General support
Technical issues, account access, events, tickets, communities, or general questions:
Email: support@zickr.app
Please include:
- Email or phone linked to your Zickr account
- A short description of the issue
- Screenshots or order references if relevant
Response time: Usually within 24–48 hours on business days; complex cases up to 5–7 business days.
Refunds and billing
Email: support@zickr.app
Subject: Billing or Refund Request
See our Refund and Cancellation Policy for eligibility and timelines.
Privacy and data requests
Email: support@zickr.app
Subject: Privacy Request or Data Deletion Request
You can also delete your account in the App under Profile → menu → Delete account.
Business and partnerships
Brand, venue, organizer, or media inquiries:
Email: support@zickr.app
Subject: Business Inquiry
Product feedback
Email: support@zickr.app
Subject: Product Feedback
Legal notices
Registered address: [Insert registered business address, city, state, PIN, India]
Email: support@zickr.app — Subject: Legal Notice
Formal notices may also be sent by registered post to the address above once registered.
Hours
Email is monitored Monday–Friday, 10:00–18:00 IST, excluding public holidays. Messages outside these hours are handled on the next business day.